Orders placed by 1 pm PDT Mon-Fri will be out the door the same day. Order placed on Friday after 1 pm PDT to Sunday, will ship the next business day. All of our U.S. orders are shipped through USPS.

U.S. Customers

Shipping MethodDelivery Time
USPS First Class Mail1–3 Business Days
USPS Priority Mail2–3 Business Days

International Customers

We proudly ship worldwide. International shipping(about 5-15 days) rates are calculated at checkout, but rest assure the shipping price that you pay is the actual price of shipping. We NEVER charge extra.


International customers are responsible for understanding the customs laws and regulations of your country. Orders held in customs or otherwise prevented from entering the country are the responsibility of the customer only.


We accept returns for UNUSED products that don’t meet your requirements within 21 days of receipt. We do not charge a restocking fee, but you are responsible for paying the return shipping on items that do not meet your requirements. Repackage your returns securely and send them to:

SibeSiech LLC
350 west aspen avenue
Salt lake city, UT, 84101

Once shipped back, please contact us with your return inquiry, put your order number in the subject line and add the return tracking number.

Damaged Items

We do our best to ship all products safely and securely, but some glass products are notoriously fragile, and occasionally some items are damaged during shipping. If your item(s) arrive damaged, please contact us immediately with a broken item inquiry and please include 2 pictures –

  1. A picture of the broken item inside its original box and packaging(bubble wrap).
  2. A picture showing that it is broken.

International Orders Damaged Items

Once providing a picture, store credit will be issued for the amount paid for the damaged item.
Unfortunately, it is not possible for us to cover the shipping costs as well.